After-Sales Service

Comprehensive Warranty Policy
• Full-machine after-sales support is guaranteed

• Lifetime technical support with remote troubleshooting assistance

Our Value-Added Services
• Turnkey project delivery from layout design to commissioning
• On-site installation & operator training by certified engineers
• Real-time remote diagnostic system for fast fault resolution
• Customizable line configuration to match your capacity needs

Get in Touch
📧 Email: [email protected]
📱 WhatsApp: +86 18866999399
✉️ Send inquiry now — our technical team replies within 24 hours

Can you customize equipment for customers?

Yes, we offer customization services. We can manufacture various woodworking machines according to customer requirements and technical drawings, and also provide one-stop solutions for complete plant production line planning.

How can we trust your factory's capability?

You are sincerely welcome to visit our factory for an on-site inspection. You can observe the equipment manufacturing process and trial operations firsthand, gaining a clear understanding of our production scale and product quality.

Why do product prices change?

Our quotations are subject to fluctuations in major raw material markets such as steel. Changes in raw material prices may affect the final equipment pricing.

What is the contract signing process?

Once you confirm the equipment solution and service terms, both parties can sign the purchase agreement. A deposit is paid as per the contract, and production will be arranged accordingly. For long-distance clients, online contract signing is also supported. We strictly control equipment quality and ensure all accessories are complete and intact.

How is delivery arranged?

Delivery is arranged after production is completed and the balance payment is received. We provide full technical guidance and comprehensive after-sales support throughout the process. Professional technical training is also available upon request.